Choose your area for gas, water and electricity contacts. Mobile carriers are shown nationwide; check reception and exact service address. These are customer-service contacts, not emergency numbers.
Gas · Tokyo / Kanagawa / Saitama / Chiba
Tokyo Gas / 東京ガス
Customer centre. Selected service districts in these prefectures; check the address and gas network before applying. Navi Dial charges apply.
0570-002211Official website & contact details ↗Contact verified: 2026-10-21
Gas · Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Osaka Gas / 大阪ガス
Customer centre for gas contracts, moving and billing. Coverage is limited to supplied districts, not every address in Kansai.
0120-0-94817Official website & contact details ↗Contact verified: 2026-10-21
Water · Tokyo
Tokyo Waterworks / 東京都水道局
Customer centre: Tokyo wards and designated Tama municipalities. Excludes Musashino, Akishima, Hamura, Hinohara and islands. Navi Dial charges apply.
0570-091-100Official website & contact details ↗Contact verified: 2026-10-21
Water · Osaka
Osaka City Waterworks / 大阪市水道局
Customer centre for Osaka CITY water service; other cities in Osaka Prefecture have their own authorities.
06-6458-1132Official website & contact details ↗Contact verified: 2026-10-21
Electricity · Tokyo / Kanagawa / Saitama / Chiba / Ibaraki / Tochigi / Gunma / Yamanashi
TEPCO Energy Partner / 東京電力EP
Regulated-plan contract and moving enquiries. Free-market plans use 0120-995-113. Check your plan and address on the official page.
0120-995-001Official website & contact details ↗Contact verified: 2026-10-21
Electricity · Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Kansai Electric / 関西電力
New contract switching enquiries; this is a sales/contract line, not an outage hotline. Confirm service address and tariff.
0800-777-1900Official website & contact details ↗Contact verified: 2026-10-21
Mobile SIM · Nationwide
NTT DOCOMO
Japan-wide mobile network customer support. Indoor and local reception varies; check the carrier coverage map and plan. Calls are for use within Japan.
0120-800-000Official website & contact details ↗Contact verified: 2026-10-21
Mobile SIM · Nationwide
au / KDDI
Japan-wide mobile network customer support. Indoor and local reception varies; check the carrier coverage map and plan. Calls are for use within Japan.
0077-7-111Official website & contact details ↗Contact verified: 2026-10-21
Mobile SIM · Nationwide
SoftBank
Japan-wide mobile network customer support. Indoor and local reception varies; check the carrier coverage map and plan. Calls are for use within Japan.
0800-919-0157Official website & contact details ↗Contact verified: 2026-10-21
Gas · Hokkaido
Hokkaido Gas / 北海道ガス
Customer centre for supplied Hokkaido Gas districts; not all Hokkaido addresses. Navi Dial charges apply.
0570-008800Official website & contact details ↗Contact verified: 2026-10-22
Gas · Aichi / Gifu / Mie
Toho Gas / 東邦ガス
Customer centre for supplied districts in Aichi, Gifu and Mie. Check the address and contract. Navi Dial charges apply.
0570-783987Official website & contact details ↗Contact verified: 2026-10-22
Gas · Fukuoka / Nagasaki / Kumamoto
Saibu Gas / 西部ガス
Customer service for supplied Saibu Gas group districts. Confirm your local group company and address. Navi Dial charges apply.
0570-000-312Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Hokkaido
Hokkaido Electric / 北海道電力
Contract centre for moving and contract changes. Remote-island network contracts can have separate contacts; confirm your supplier.
0120-12-6565Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima / Niigata
Tohoku Electric / 東北電力
Contract applications including moving. Coverage depends on address and tariff; not an outage line.
0120-066-774Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Aichi / Gifu / Mie / Nagano / Shizuoka
Chubu Electric Miraiz / 中部電力ミライズ
Moving/start and stop applications. Only supplied districts in these prefectures; check exact address and plan.
0120-921-691Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Toyama / Ishikawa / Fukui
Hokuriku Electric / 北陸電力
Electricity contract enquiries. Coverage depends on supplied districts and tariff; check the official procedure for your address.
0120-776-453Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Hiroshima
Chugoku Electric — Hiroshima / 中国電力・広島
Hiroshima-area customer contact. Other prefectures have separate numbers on the official regional contact directory.
0120-297-510Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Kagawa
Shikoku Electric — Kagawa / 四国電力・香川
Regional branch enquiry contact. Confirm contract-specific procedures and your supplier on the official site.
0120-410-761Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Ehime
Shikoku Electric — Ehime / 四国電力・愛媛
Regional branch enquiry contact. Confirm contract-specific procedures and your supplier on the official site.
0120-410-452Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Tokushima
Shikoku Electric — Tokushima / 四国電力・徳島
Regional branch enquiry contact. Confirm contract-specific procedures and your supplier on the official site.
0120-564-552Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Kochi
Shikoku Electric — Kochi / 四国電力・高知
Regional branch enquiry contact. Confirm contract-specific procedures and your supplier on the official site.
0120-410-430Official website & contact details ↗Contact verified: 2026-10-22
Electricity · Okinawa
Okinawa Electric / 沖縄電力
Retail support for moving, charges and other enquiries. Charged call; follow official hours and guidance.
098-993-7777Official website & contact details ↗Contact verified: 2026-10-22
Water · Hokkaido
Sapporo / 札幌市 Waterworks
Municipal water moving/customer contact for Sapporo service districts only, not the entire prefecture. Other municipalities have separate water authorities.
011-211-7770Official website & contact details ↗Contact verified: 2026-10-22
Water · Miyagi
Sendai / 仙台市 Waterworks
Municipal water moving/customer contact for Sendai service districts only, not the entire prefecture. Other municipalities have separate water authorities.
022-748-1111Official website & contact details ↗Contact verified: 2026-10-22
Water · Kanagawa
Yokohama / 横浜市 Waterworks
Municipal water moving/customer contact for Yokohama service districts only, not the entire prefecture. Other municipalities have separate water authorities.
045-847-6262Official website & contact details ↗Contact verified: 2026-10-22
Water · Aichi
Nagoya / 名古屋市 Waterworks
Municipal water moving/customer contact for Nagoya service districts only, not the entire prefecture. Other municipalities have separate water authorities.
052-884-5959Official website & contact details ↗Contact verified: 2026-10-22
Water · Kyoto
Kyoto / 京都市 Waterworks
Municipal water moving/customer contact for Kyoto service districts only, not the entire prefecture. Other municipalities have separate water authorities.
075-672-7770Official website & contact details ↗Contact verified: 2026-10-22
Water · Hiroshima
Hiroshima / 広島市 Waterworks
Municipal water moving/customer contact for Hiroshima service districts only, not the entire prefecture. Other municipalities have separate water authorities.
082-511-5959Official website & contact details ↗Contact verified: 2026-10-22
Water · Fukuoka
Fukuoka / 福岡市 Waterworks
Municipal water moving/customer contact for Fukuoka service districts only, not the entire prefecture. Other municipalities have separate water authorities.
092-532-1010Official website & contact details ↗Contact verified: 2026-10-22
Mobile SIM · Nationwide
Rakuten Mobile / 楽天モバイル
Support for existing Rakuten Saikyo Plan customers. Check local reception, contact hours and call charges.
050-5434-4653Official website & contact details ↗Contact verified: 2026-10-22